Frequently Asked Questions

While some basic functions such as sensor lights are things that you might be able to handle yourself, a more comprehensive home automation system would be a huge undertaking to install, and might involve some more advanced electrical knowledge. Get a professional electrician to do it.

The cost of a home automation system greatly varies depending on how many additional mechanisms are added, but you can expect a base price of at least $3000 on average. Talk to someone at ASSA to get a more accurate quote; trust that our prices are competitive and affordable.

The length of time it takes to process an insurance claim for electrical or air conditioning damage can vary depending on the severity of the damage and the complexity of the claim. In some cases, it can take just a few days to process a claim and receive payment. In other cases, it may take several weeks or even months to complete the claims process, especially if there are disputes over the cause or extent of the damage. It's important to be patient and work closely with your insurance provider to ensure that your claim is processed as quickly and smoothly as possible.

The amount of coverage you receive for repairs or replacements will depend on your insurance policy. Most policies will cover the cost of repairing or replacing the damaged electrical system or air conditioner up to the policy limit, minus any deductible you may have. If the cost of repairs or replacement exceeds your policy limit, you will need to pay the difference out of pocket.

If your electrical system or air conditioner is damaged due to a covered event, you should immediately contact your insurance provider to file a claim. They will ask for documentation of the damage and may send an adjuster to assess the damage. It's important to take photos of the damage and keep any receipts for repairs or replacements.

If your air conditioner exhibits any of these symptoms:

• Rumbling sounds coming from unit
• Slow at changing room temperature
• Higher energy costs than usual

You might be in need of air conditioning repair services. Give ASSA a call, and we’ll send a qualified technician to have a look.

As a reference, small rooms of about 20m2 need an air conditioner capacity of about 2.5kW to cool properly, while larger rooms at 60m2 in size would need a 6kW unit. If you’re not sure about your home’s dimensions or if what size is truly right for your needs, consult our technicians for proper advice.

If your air conditioner exhibits any of these symptoms:

• Rumbling sounds coming from unit
• Slow at changing room temperature
• Higher energy costs than usual

You might be in need of air conditioning repair services. Give ASSA a call, and we’ll send a qualified technician to have a look.

Our ASSA technicians will visit your home for an onsite inspection and scope your full requirements. At each stage of the process we will inform you of what will happen. After we fix the problem we leave the way we found your property and ensure that you are happy with the service. Our staff are all equipped with the right tools for any Air Conditioning service and maintenance request. We will fix it on the spot, so you can get on with your day!

Close your windows beforehand. Air conditioners are at their most energy efficient when running at 24-25 degrees Celsius. Simply keeping the air con running throughout the day actually uses less energy than starting and stopping it, as the startup process is high impact and consumes a lot of power.

Energy costs vary based on the size of the property, obviously, but generally speaking, ducted air conditioning systems do use more electricity than regular air conditioning units. However, the larger the property, the more traditional air conditioning units you will need, which will quickly make ducted air conditioning the more enticing choice in terms of cost.

Wall-mounted split system air conditioners are highly efficient and effective at cooling individual rooms. They are also easy to install, operate quietly, and have a sleek and stylish design that complements any decor.

A wall-mounted split system air conditioner consists of two units, an indoor unit that is mounted on the wall inside a room, and an outdoor unit that is installed outside. The indoor unit blows cool air into the room, while the outdoor unit removes the heat.

It’s a good idea to get maintenance for air conditioners done once a year. If the unit is used heavily throughout the year, then you could consider having it done every six months instead.

Air conditioner installation involves refrigerants, which can only be handled by certified experts. Just leave this to ASSA’s air con experts.

Many do not take notice if there is something wrong with their air conditioning unit. If you are one of those few that do take notice of any changes that occur than you may be in a position to fix it before it gets worse.

If your air conditioner exhibits any of these symptoms:

• Strange sounds coming from unit
• Slow at changing room temperature
• Higher energy costs than usual
• Your Air Conditioning unit is not blowing cold air

You might be in need of air conditioning repair services. Give ASSA a call, and we’ll send a qualified technician to have a look.

ASSA source and provides installation for all big brands of Air Conditioning units:

• Mitsubishi Heavy Industries
• Daikin
• Hitachi
• Temperzone

No matter what brand of Air Conditioning unit you have, our ASSA technicians have had the experience to get the job done quickly and without fuss.

On average, a complete switchboard upgrade should take about anywhere from a few hours to a day or two for commercial facilities. This will also depend upon availability of parts. Rest assured that our technicians work as quickly as possible on any job; also, we charge by the job, not the hour!

There are a number of considerations when you are installing a switchboard. Once our ASSA technicians arrive onsite they can assess your home and provide guidance on the space and advise on approach. Each installation has the below considerations.

1. First and most obvious consideration is the space.
2. The space also needs to be protected from the elements, such as wind, water and heat. 
3. Size of the board and accessibility
4. Cost of the switchboard. This will depend on the occupants and size of the home.

On average, a complete switchboard upgrade should take about four hours. Rest assured that our technicians work as quickly as possible on any job; also, we charge by the job, not the hour!

If you are experiencing flickering lights, tripped circuit breakers, or frequent power outages, it may be time to consider a switchboard upgrade. Additionally, if your switchboard is outdated and unable to handle the electrical load required by modern appliances and technology, a switchboard upgrade may be necessary.

While it’s possible that a safety switch that is constantly tripping could be faulty, it’s always possible that it is tripping from an unknown electrical problem that could be serious. Contact an electrician to get it looked at as soon as possible.

While they all serve the general purpose of stopping abnormally high electric flow, these three installations protect different things. Safety switches protect people and pets from the current, circuit breakers defend wires, and surge protectors are designed to save appliances.

76 people are electrocuted each year, not counting those that are unreported. Not only can a safety switch reduce the risk of fires in your home or business, it can protect your loved ones from an electrical shock, or your appliances getting damaged.

Safety switches need to be installed by a licensed Electrician. When it comes to installation there can be dangers if you are not trained and certified.

There are a number of considerations when you are installing a switchboard. Once our ASSA technicians arrive onsite they can assess your home and provide guidance on the space and advise on approach. Each installation has the below considerations.

1. First and most obvious consideration is the space.
2. The space also needs to be protected from the elements, such as wind, water and heat.
3. Size of the board and accessibility
4. Cost of the switchboard. This will depend on the occupants and size of the home.

A switchboard upgrade is often not on the top of the priority list for many. There are however risks to NOT getting an upgrade to your switchboard other than not having power.

• Lowering your risk to fire. Old switchboards can overheat and cause a fire.
• Safety and compliance - Usually for Strata Managers passing inspection and testing is mandatory.
• Circuit breaker tripping - If you are experiencing constant tripping of your power, not only can it be annoying, it could cause damage to your appliances.

One powerpoint should take about half an hour to finish installing on average. Planning and installing a whole series of powerpoints may take days to accomplish.

Installing a powerpoint safely requires in-depth knowledge of wiring. Improper installation could result in unsafe outlets that create sparks, leading to damage and costly repairs. Furthermore, there is always the risk of electrocution during the installation process. Don’t risk your own safety.

LED bulbs tend not to handle high temperatures as well. It is not recommended to use LED bulbs in enclosed spaces such as ceiling fans, as they may overheat from the lack of ventilation.

Compared to traditional light bulbs, LED lights emit more blue light, which is known to play a part in disrupting circadian rhythms and affecting sleep. However, the difference is relatively minor, and there are also red-hued LED bulbs that do not have this issue.

Sensor lights are generally programmed to stay on for 30 seconds to one minute after they cease to sense anything. If they stay on for a long time or don’t turn off at all, they may need a reset or maintenance.

Sensor lights are unaffected by the presence or absence of light. They merely detect motions or sounds, depending on what they’re programmed to do.

Outdoor lights being left on at night could be a nuisance to neighbours, and also wastes energy, causing your power bill to go up. Consider using sensor lights for your outdoor lighting, so that they turn off if no one is around.

As long as the lights are waterproof and proper coverings are used, outdoor lights will do fine in rainy weather. There is no risk of electrocution unless there are problems with the cables.

With a variety of options available out there, installing a light switch can get complicated. There are however certain considerations to ensure that your installation is right the first time. Considerations include:

• Type of switch to be installed. Eg. single/double pole, dimmer, three way or fourway switch. 
• Location - Where is the switch to be installed. Can you run cables?
• Easy Access - Make sure it is accessible and easy to reach.

When you are installing a light switch you need to be exposed to live wires. In order to be safe it is always better to have a certified professional when dealing with turning your power mains. A light switch job that could take over an hour will take a professional much less time depending on the number of installations.

If you're comfortable working with electrical wiring, then you can probably handle the installation yourself. However, if you're not an expert, it's always best to play it safe and hire an electrician. ASSA has extensive experience with installation of downlights. Our technicians can ensure the job is done correct and safe, so you can enjoy your lights sooner!

Downlights are a type of light fixture that is installed in the ceiling and points downward. They are often used to highlight specific areas or objects in a room, and can create a modern and stylish look. Downlights come in a variety of designs, and can be used to create different looks depending on the interior design of a home. For example, recessed downlights can provide a sleek and elegant look, while track lights can add a more dramatic effect. No matter what design you choose, downlights are a great way to add drama and style to your home.

One thing to do is get your ceiling inspected before installing a chandelier so you can find out the weight limit it can handle. This narrows down the options, giving you an easier time choosing the right chandelier while also offering peace of mind.

Chandeliers come in many sizes and styles, such as crystal, drum or waterfall. To choose the best style and size for the room you want to install it in, talk to us at ASSA for the best advice.

We are spoilt for choice when it comes to dimmer switches on the market. Depending on your home, there may be one specific to your needs. The different types are as below.

• Integrated dimmer switches
• Touch screen
• Rotary dimmer switch

If you're comfortable working with electrical wiring, then you can probably handle the installation yourself. However, if you're not an expert, it's always best to play it safe and hire an electrician. ASSA has extensive experience with installation of downlights. Our technicians can ensure the job is done correctly and safely, so you can enjoy your dimmer lights sooner!

If someone who suffered an electric shock fell unconscious for even one second, that’s enough to require a check-up from medical professionals. There could be long-lasting effects from lack of treatment.

If possible, your first priority should be to disconnect the burning appliance from the power supply. After that, you can either smother the fire with a fireproof blanket or baking soda, or put out the fire with a fire extinguisher. Do not use water, as you put yourself at risk of electrocution.

You can connect a device to your router with a LAN cable for stable internet connection. However, a router only has a limited number of access ports, and many devices may need an ethernet connection. That makes installing data points on walls a good idea.

Ethernet is faster than Wi-Fi on average, but the biggest upside of using ethernet is that the connection is much more stable, as wireless connections are always susceptible to fluctuations and weaken with distance.

Yes, ceiling fans can be installed on sloped or vaulted ceilings using a sloped ceiling adapter kit. This kit allows the fan to be mounted securely on an angled ceiling, ensuring proper balance and operation. It is recommended to hire a licensed electrician to install a ceiling fan on a sloped ceiling to ensure a safe and proper installation.

While it is possible to install a ceiling fan yourself, it is recommended to hire a licensed electrician to ensure the installation is done safely and correctly. Ceiling fan installation involves working with electrical wiring and can be dangerous if not done properly.

Thermal imaging is unable to penetrate walls; it only detects temperature changes. If a phenomenon that is causing a temperature change within the wall happens, then thermal imaging could shed some light into the situation.

The functionality of thermal imaging is unaffected by visible light, so thermal imaging will be just as effective in the daytime as night.

Modern digital cameras support wireless transmission of footage with no loss in quality. However, wireless connections are subject to interference and instability with Wi-Fi networks, and are also significantly less secure from hackers.

Analogue CCTV cameras are generally inferior to modern digital cameras in multiple ways, such as image quality, ease of installation, security and more. The main advantages of analogue CCTVs are their lower cost, and somewhat better performance in dimly lit areas.

Your first priority should be your own safety. Do not touch any of the power lines or problematic appliances, and evacuate the property if necessary. Give a certified Level 2 electrician a call as soon as possible.

Level 1 electricians can perform most tasks except the more dangerous ones that require service work on power lines that run between a property and the electrical supply network. Installing an electric meter, upgrading switchboards, and disconnecting power supply are all examples of jobs that only a Level 2 electrician can perform.

By scooping out water and then pouring it back in, you can manually oxygenate the water in the tank, helping keep your fish alive. Trying to move the fish elsewhere could cause it to become stressed and die.

Natural causes are always a possible culprit behind a blackout, but human error is always a factor. Regardless, if either culprit causes an overload, that easily leads to a loss of power.

It is generally recommended to have your switchboard inspected and tested at least once a year by a licensed electrician. This is to ensure that it is functioning properly and to identify any potential problems before they become serious issues.

A safety switch, also known as a circuit breaker or a residual current device (RCD). A safety switch is a device that is used to protect against electrical shock and fires. It is designed to automatically disconnect the electrical circuit when it detects an imbalance in the current flowing through it. This can occur if there is a fault in the circuit, such as a short circuit or an overloaded circuit, or if someone comes into contact with a live electrical wire.

Rodents are known to chew on wiring to grind down their front teeth. Such damage to wiring can cause electrical faults to occur.

Loose connections are the most common cause of electrical problems. This is not always a result of human error, as wiring and other components suffer wear and tear as they are used more and more.

If a switchboard has faulty components, it could easily result in a blackout. The telltale signs of a problematic switchboard are burning smells and frequent tripping.

Power outages that affect entire areas are often due to problems that are not so easy to fix. But once the power system is fixed, restoration also tends to be done incrementally, so as not to overload the supply system all at once.

Electrical extensions that are installed properly and used smartly are perfectly safe. Otherwise, they could present a potential fire risk due to overheating.

If you possess the technical knowledge to rewire your own home, there are many things you can tackle on your own. However, your work will need to be certified by a qualified electrician anyway. To save the hassle, you can always leave the whole process to an ASSA electrician.

Due to constant current flow DC (Direct Charging) is a more stable power source and for when vehicles are parked for less than 2 hours. AC which stands for Alternate Current (AC) and is preferred for long park areas.

Space should be one of your first considerations as you require space not only for the car but also for the EV charging station. At ASSA we have extensive experience and successfully installed many EV Charging stations.Depending on your home, a charging station can cause you more problems if it’s not installed properly.

Properly functioning ventilation systems remove allergens and other elements in the air that could cause uncomfort or disease. However, if your ventilation system is  failing, it could instead trap these undesirables and concentrate them in one area, which may increase risk of disease. Proper maintenance and repair of your ventilation system is crucial.

Natural ventilation systems rely on temperature difference to let hot air rise up out of the house, and fresh, cool air to fall in. Mechanical ventilation systems use fans to create air pressure differences, creating a flow of air in and out of a house.

At least one vent in the bathroom is necessary to remove airborne moisture from the room. Hot, moist air from a bath or shower will rise up through the vent and out of the house, but to expedite and guarantee the process, have an exhaust fan installed.

The laundry room tends to have a buildup of moisture from the machine, which can cause water damage or mould growth. Proper ventilation keeps the moisture at bay.

Not having ventilation and proper air flow can lead to allergies and health problems. From a structural standpoint your home could sustain long term damage with build up of moisture, mildew or mould, costing you money. Give ASSA a call today to get your exhaust fan installed!

There are many types when it comes to exhaust fans and their uses. Depending on your situation, we can advise on the most suitable.

• Wall mounted
• Exterior Fans
• Kitchen fans
• Bathroom fans
• Inline Fans

Single-phase power systems have a lower upfront installation cost, but for commercial buildings that have high energy demands, 3-phase power will offer lower running costs in the long run due to the higher efficiency.

3-phase power systems are just as safe as single-phase power, despite the increased supply. For additional safety, some 3-phase power systems use an additional fourth wire, called a neutral wire, to handle unbalanced loads.

The right network infrastructure for your business will depend on the size of your organisation, the type of data you need to handle, and more factors. Technicians from ASSA can help you determine the best solution for your business.

The basic hardware components of a data network include routers, modems, servers, switches and cables. With the hardware, software components can then be set up to complete the network.

There are several types of commercial electric switchboards, including low voltage switchboards, medium voltage switchboards, and motor control centres.

Common causes of commercial electric switchboard failures include electrical overload, poor maintenance, and equipment failure.

While that varies depending on the project, DNC usually takes less time than the normal process due to there being no handoff, allowing for seamless delivery of projects.

The usual construction process has six steps:

1. Conception
2. Design
3. Pre-construction
4. Procurement
5. Construction
6. Post-construction

While projects would normally be handed off from an architect/engineer to a construction contractor at step 3 or so, one contractor will handle steps 1 to 6 from start to finish.

Common energy-saving measures for households include using LED light bulbs, installing smart thermostats, sealing air leaks in doors and windows, upgrading to energy-efficient appliances, and using power strips to prevent standby power consumption.

The NSW Energy Savings Scheme (ESS) encourages households and businesses in NSW to embrace energy efficiency. The use of energy-efficient equipment not only benefits individual households and businesses but also contributes to reducing overall electricity demand, thus reducing electricity prices for all.

Yes, we offer custom solutions tailored to your specific requirements, whether you are looking to upgrade your existing lighting or install a new system.

Lighting can make or break the ambience. That’s why it’s important to get the experts involved.Our team at ASSA know Commercial Lighting.  We will work with you to assess your specific needs and design a lighting plan that enhances the aesthetics of your space while providing optimal functionality.

Home automation systems can integrate a wide range of devices, including thermostats, lighting, security cameras, smart locks, and appliances.

Home automation allows you to control your lighting, heating, and cooling from your smartphone or voice commands, so you can easily adjust settings to reduce energy consumption when you're not at home or when certain rooms are not in use.

Commercial air conditioning units should be serviced at least once a year to ensure optimal performance and energy efficiency. It is also recommended to have them serviced every time before the start of cooling season.

Some common issues that commercial air conditioning units experience include poor airflow, leaks, clogged filters, and malfunctioning thermostats. It is also possible that the unit is not the right size for the space it is trying to cool or it is not properly installed.

Commercial air conditioning needs to draw more power to cool the larger spaces they tend to have. In turn, this makes energy-efficiency a bigger concern for commercial air conditioners.

Variable refrigerant flow (VRF) air conditioners are the best kind for commercial properties. VRF air conditioners are easily adjustable and power-efficient, while also being relatively simple to install and durable. Their high power means they can cool the large spaces of commercial properties well.

Upgrading your HVAC system can lead to improved energy efficiency, which can result in lower energy bills. A newer, more advanced HVAC system can also provide better air quality, improved comfort and increased reliability.

If your HVAC system is over 10 years old, or if it requires frequent repairs, it may be time for a replacement. Additionally, if your energy bills have been increasing or if your property is not as comfortable as it used to be, it may be a sign that your HVAC system is not functioning efficiently and needs to be replaced.

There are two main types of mechanical ventilation systems: supply systems, which bring fresh air into the building, and exhaust systems, which remove stale air.

Mechanical ventilation helps to remove pollutants and moisture from the air, which can improve indoor air quality and reduce the risk of mould and other harmful airborne contaminants. Additionally, it can help to improve energy efficiency by reducing the need for heating and cooling.

A VRV system offers a range of benefits, such as energy efficiency, individual temperature control, and the ability to handle large cooling or heating loads. It also allows for easy expansion and upgrading as the building or business grows.

A VRV system is a type of air conditioning system that allows for individual temperature control in multiple zones or rooms within a building. It uses a central outdoor unit that is connected to multiple indoor units, which can be controlled separately.

There are several types of cooling towers available, including natural draft, mechanical draft, and induced draft. The type of cooling tower used depends on the specific application and the cooling needs of the system.

A cooling tower is a type of heat exchanger that cools water by removing waste heat to the atmosphere. It is commonly used in HVAC systems, power plants, and industrial processes to reduce the temperature of the water used for cooling.

Jet fan installation can improve indoor air quality, reduce pollutants, lower energy costs, and increase the efficiency of your HVAC system. It also helps to create a comfortable and healthy environment for occupants.

A jet fan is a powerful mechanical system that is installed in the ceilings or walls of a building, it uses a high-velocity jet of air to push stale air out and pull fresh air in. This process helps to improve indoor air quality, reduce the build-up of pollutants, and lower energy costs.

Commercial ventilation systems bring in fresh outdoor air and remove stale indoor air, reducing the build-up of pollutants and improving the overall air quality in a building. It also helps to control temperature and humidity levels.

Commercial ventilation refers to the systems and processes used to provide fresh air and remove stale air in a commercial building. It is important for maintaining indoor air quality, reducing pollutants, and promoting a healthy environment for occupants.

Residential properties typically use single-phase power supply, which delivers less power than the three-phase power supply commercial properties use. A three-phase power supply is necessary to meet the higher power demands of commercial equipment.

Wiring for commercial properties usually has more insulation than wiring for residential purposes. The extra insulation lets it withstand corrosive liquids and gases that may be involved in a business’ operation.

It’s a good idea to have an electrical safety check done before buying a property, or once every five years. Don’t hesitate to call an electrician to inspect a potential issue if you suspect anything between this period.

In general, the air conditioning unit shouldn’t be placed in a hot area, as that greatly increases the strain placed on the machine and can cause overheating. This includes areas that take direct sunlight–simply shading the area won’t be enough.